Dedicated Support & Success Services

At OrangeHRM, we are dedicated to ensuring your success every step of the way. We understand that the transition to new HR software can be a significant change for your organization. That’s why we offer comprehensive customer support, guidance, and training to make your experience with OrangeHRM as seamless as possible.

Comprehensive Support at Every Stage

Why Switch to OrangeHRM for Support

Switching to OrangeHRM means you gain more than just HR software. You gain access to a robust support system that works for you at every step of your journey.

Custom User Roles
Expert Support

From onboarding to ongoing assistance, our expert support team is always available to help you navigate OrangeHRM with ease, ensuring a seamless experience.

Employee Management
Success Managers for Long-Term Growth

Gain a dedicated Customer Success Manager who understands your business needs, offers tailored advice, and provides proactive guidance to maximize your success.

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Seamless Onboarding & Continuous Support

Effortless transition to OrangeHRM with personalized onboarding, training, and ongoing assistance to keep your team running smoothly.

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Empowering Teams Through Training & Education

Stay ahead with continuous learning resources and regular training updates, ensuring your team remains up to date on the latest HR best practices and platform enhancements.

Comprehensive Support at Every Stage

OrangeHRM’s customer success and support services are designed to provide you with the help you need when you need it. Whether you are just getting started with our platform or need assistance with advanced features, our dedicated support team is here to assist.

  • Our support team is always ready to assist, ensuring you have the resources to overcome any challenges. From technical issues to feature guidance, our support team is just a click away.
  • Transitioning to OrangeHRM is easy with our tailored onboarding process. We provide personalized training and setup assistance, so your team is up and running in no time.
  • Once you’re up and running, our customer support team is available for any questions you may have as you navigate the platform. We believe in building long-term partnerships and are here for you whenever you need assistance.
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CS Support Expert Guidance Every Step of the Way

Dedicated Customer Success Experts

To ensure your success, we provide access to dedicated consultants who work with you to understand your needs and goals. These managers are there to guide you through implementation, address any concerns, and ensure you get the most out of OrangeHRM.

  • Your consultant will stay in touch, providing proactive advice and solutions to keep your HR processes running smoothly.
  • Your consultant takes the time to understand your unique business needs, offering tailored advice and recommendations to help you maximize the benefits of OrangeHRM.
  • We don’t just offer help when you encounter an issue; we provide strategic guidance on how to leverage OrangeHRM’s full potential to meet your business goals.
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Dedicated Customer Success Experts

Training for Empowerment

At OrangeHRM, we believe that the key to success is empowering your HR team to fully leverage the platform’s features. Our training materials are designed to help HR professionals at all levels become experts in using our software.

  • From user guides and video tutorials to live webinars and personalized training sessions, we provide a variety of resources to ensure your team is well-equipped to make the most of OrangeHRM.
  • Whether you're new to HR software or transitioning from another platform, we offer training that’s tailored to your team’s needs. We ensure your employees understand the platform’s features and functionality, helping them use the system efficiently.
  • As the platform evolves, so do our training materials. We provide regular updates and training to ensure that your team is always up-to-date on the latest features and best practices.
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Training for Empowerment

Frequently Asked Questions

Everything you need to know about the product and billing.

OrangeHRM provides comprehensive customer support, guidance, and training to ensure a seamless experience with our HR software.

Yes, our expert Implementation and Support teams are available from onboarding onwards to help you navigate OrangeHRM with ease.

Yes, you will gain access to a dedicated Customer Success Manager who understands your business needs and provides tailored advice and proactive guidance.

We offer a seamless transition to OrangeHRM with personalized onboarding, training, and ongoing assistance.

Yes, we provide continuous learning resources and regular updates to empower your team.

Our support team is always ready to assist with technical issues and feature guidance, ensuring you have the resources to overcome any challenges. You can also check out our Help Portal and AI Help Desk to quickly solve any problems you might encounter.

Transitioning to OrangeHRM is easy with our tailored onboarding process, including personalized training and setup assistance to get your team up and running quickly.

Our dedicated consultants work with you to understand your needs and goals, guide you through implementation, address concerns, and help you maximize the benefits of OrangeHRM by providing proactive advice and strategic guidance.

We offer a variety of resources, including user guides, video tutorials, live webinars, and personalized training sessions, tailored to your team's needs, with regular updates to reflect platform evolutions.
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